- Client Success
- Berlex
Berlex is an Australian brand specialising in promotional and corporate gift solutions. Meta Ads play a key role in generating inbound enquiries through on-platform lead forms, supporting consistent demand across priority product categories.
When Brighta onboarded the account in July 2025, campaigns were active – but performance had plateaued.
The Challenge
The account was generating approximately 5-6 leads per week, but growth had stalled.
Key issues included:
- Limited lead volume despite consistent ad spend
- Broad targeting lacking refinement
- Creative fatigue due to limited variation
- No clear prioritisation of high-performing product categories
The objective was clear:
Unlock scalable lead growth through structured optimisation without compromising lead quality or campaign stability.
Our Approach
Rather than aggressively increasing spend, we focused on stabilising and strengthening the account foundation first.
1. Audience & Targeting Optimisation
- Refined audience targeting based on performance signals
- Reduced inefficiencies from overly broad segmentation
- Prioritised high-intent audience clusters
This improved lead quality while creating a clearer pathway for scale.
2. Creative Refresh & Iteration
To combat creative fatigue and improve engagement:
- Introduced new creative variations
- Tested updated messaging angles
- Improved alignment between ad copy and user intent
- Prioritised key product categories (kept confidential)
This ensured messaging resonated with both B2B and B2C segments.
3. Structured Performance Reviews
- Ongoing audience and creative performance analysis
- Iterative testing to guide optimisation
- Controlled scaling once performance stabilised
This allowed the account to grow sustainably – not unpredictably.
The Results
Within the first month of optimisation:
- Before: 5-6 leads per week
- After: 35-40 leads per week
This represents a 6-7x increase in weekly lead volume, achieved without destabilising campaign delivery.
Before
After
The Outcome
Meta Ads is now a predictable and scalable lead generation channel for Berlex with:
- Refined targeting
- Stronger, refreshed creative
- Clear product prioritisation
- Structured optimisation processes
Paid social has transitioned from a plateaued channel into a reliable growth driver – with further scale opportunities ahead.
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